Privacy Policy
Who we are
The data controller responsible in accordance with the purposes of the UK General Data Protection Regulation (UK GDPR) and other data protection regulations is:
The Fest Hub CIC
63-66 Hatton Garden 5th Floor,
Suite 23 London,
EC1N 8LE
United Kingdom
020 3375 9489
info@thefesthub.org
www.thefesthub.org
How to contact the data protection officer
The designated data protection officer is:
DataCo International UK Limited
Suite 1,3rd Floor Suite 1, 11 – 12 St James’s Square, London, United Kingdom
SW1Y 4LB
Telephone: +442035146557
Email: privacy@dataguard.co.uk
General information on data processing
On this page, we provide you with information regarding the processing of your personal data on our website.
How we collect and use your personal data will depend on how you interact with us or the services you use. We only collect, use or share your personal data where we have a legitimate purpose and a legal basis for doing so.
What do we mean by ‘legal basis’?
Consent (Art. 6(1) (a) UK GDPR)– You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. For further information on how to withdraw consent, please see the ‘Exercising your rights’ subsections in the subsequent sections of this Privacy Policy.
Contract (Art 6(1) (b) UK GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively, it’s necessary to use your data because we have asked you to, or you have taken yourself, specific steps before entering that contract.
Legal Obligation (Art 6(1) (c) UK GDPR) – We need to use you’re your data to comply with the law.
Vital Interests (Art 6(1) (d) UK GDPR) – Processing your data is necessary to protect your vital interests or
of another person. For example, to prevent you from serious physical harm.
Public Task (Art 6(1) (e) UK GDPR) – Using your data is necessary for the performance of a task carried out in the public interest, or because it is covered by a task set out in law, for example, for a statutory function.
Legitimate Interests (Art 6(1) (f) UK GDPR) – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests.
Please note where your data is processed under the performance of a contract or for a legal obligation, if you do not provide the data requested, we may be unable to provide you with our app.
Data sharing and international transfers
As explained throughout this Privacy Policy, we use various service providers to help us deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them.
We have agreements in place with all our service providers that we share your data with that oblige them to protect your data.
Where your personal data is shared outside the UK, we ensure that your personal data is given an equivalent level of protection, either because the jurisdiction to which your data is transferred has an ‘adequate’ data protection standard according to the UK Government, or by using another safeguard such as an enhanced contractual agreement, i.e. the International Data Transfer Agreement. You can request a copy of the contractual agreements we have concluded with our service providers for these purposes by sending an email to the email address provided in this Privacy Policy.
Your rights
When your personal data is processed, you are a data subject within the meaning of the UK GDPR and have the following rights:
1. Right of access (Art. 15 UK GDPR)
You may request the data controller to confirm whether your personal data is processed by them. If such processing occurs, you can request the following information from the data controller:
Purposes of processing
Categories of personal data being processed.
Recipients or categories of recipients to whom the personal data have been or will be disclosed.
Planned storage period or the criteria for determining this period
The existence of the rights of rectification, erasure or restriction or opposition.
The existence of the right to lodge a complaint with a supervisory authority.
If applicable, origin of the data (if collected from a third party).
If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected.
If applicable, transfer of personal data to a third country or international organization.
2. Right to rectification (Art. 16 UK GDPR)
You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay
3. Right to the restriction of processing (Art. 18 UK GDPR)
You may request the restriction of the processing of your personal data under the following conditions:
If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use instead.
The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests.
4. Right to erasure (“Right to be forgotten”) (Art. 17 UK GDPR)
If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:
Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) UK GDPR.
Your personal data has been processed unlawfully.
The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) UK GDPR.
The right to deletion does not exist if the processing is necessary to exercise the right to freedom of speech and information;
to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
for reasons of public interest in the field of public health.
for archival purposes of public interest, scientific or historical research purposes or for statistical purposes.
to enforce, exercise or defend legal claims.
5. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine- readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data.
6. Right to object
For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (e) or 6 (1) (f) UK GDPR; this also applies to profiling based on these provisions.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.
7. Right to complain to a supervisory authority
You have the right to complain to the ICO if you are unhappy with how we have used your data and/or believe that the processing of the personal data concerning you violates the applicable law. The ICO ́s address: Information Commissioner ́s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
Data processing when you load our website
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.
The following data is collected:
Date and time of access
This data is stored in the log files of our system.
2. Purpose of data processing
The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.
3. Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (f) UK GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is not possible.
5. Exercising your rights
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. The user can object to this. Whether the objection is successful is to be determined within the framework of a balancing of interests.
Use of cookies
1. Description and scope of data processing
When you visit our website, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our website for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie.
We use essential cookies, which are required for the technical structure of the website.
Without these cookies, our website cannot be displayed (completely correctly) or the support functions are not possible.
The following data is stored and transmitted in essential cookies: Language settings
Frequency of page views
Use of website functionalities
2. Purpose of data processing
The purpose of using essential cookies is to ensure the functionality of our website. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
We need essential cookies for the following purposes: Storage of language settings
Functionality of the website
3. Legal basis for data processing
The legal basis for the processing of personal data using non-essential cookies is Art. 6 (1) (a) UK UK GDPR. The legal basis for the processing of personal data using essential cookies is Art. 6 (1) (f) UK UK GDPR, legitimate interests.
4. Exercising your rights
You can revoke consent to the use of cookies and manage your consent preferences at any time at the following link: https://thefesthub.org/cookies
Contact form
1. Description and scope of data processing
A contact form is available on our website, which can be used for electronic contact. If you make use of this option, the data entered in the contact form will be transmitted to us and stored.
When sending the message the following data will also be stored: Email address
Last name
First name
Telephone / mobile phone number IP address of the user’s device Date and time
2. Purpose of data processing
The processing of the personal data from the form as well as if you contact us by mail serves us exclusively for the purpose of establishing contact.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
3. Legal basis for data processing
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (f) UK GDPR. Our legitimate interest is to provide you with the best possible response to the request you send to us via the contact form. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) UK GDPR.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. Exercising your rights
If you contact us via the the contact form or via e-mail, you can object to the storage of your personal data at any time, by the following means:
When you sign up to any of our email lists, contact forms or newsletters we will ask you for consent to contact you using the details given. You have the right to withdraw this consent at any time by contacting us at info@thefesthub.org.
In this case, all personal data stored while establishing contact will be deleted.
Application via Email
1. Description and scope of data processing
You can send us your application via email. We process your email address and the information you provide in the email.
After sending your application, you will receive confirmation of receipt of your application documents from us by email.
2. Purpose of data processing
The processing of personal data from the application form serves us solely to process your application.
3. Legal basis for data processing
The legal basis for the processing of the data is the initiation of the contractual relationship at the request of the data subject, Art. 6 (1) (b) UK GDPR.
4. Duration of storage
After completion of the application procedure, the data will be stored for up to 3 months. Your data will be deleted after 3 months at the latest. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions.
Hosting
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:
Date and time of access
This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (f) UK GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – and server log files are therefore recorded.
The server of the website is geographically located in the UK.
Integrated third-party services
We use various service providers to deliver the service we offer through the app.
Generally, where such services are essential to providing the basic service offered by the website, we have a legitimate interest in sharing your data with the relevant service providers in order to provide the relevant website service.
Where such services are required for additional services, enhanced functionalities, or additional purposes, your personal data will only be transferred to service providers if you provide consent.
You can manage your consent preferences at any time here: https://thefesthub.org/cookies
Google Analytics 4
1. Description and scope of data processing
We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).
Google Analytics examines, among other things, how website visitors use our site. Google sets cookies on your terminal device. During the visit, user behaviour is recorded in the form of “events”. As a result, personal data can be stored and analysed, including:
First visit to the website
Interaction with the website, usage path
Clicks on external links
Video usage
File downloads
Advertising impressions and clicks Scroll behaviour (if to end of page) Searches on the website Language selection
Page visits
Location (region)
Your IP address (in shortened form)
Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
Your internet provider
Referrer URL
We use the User ID feature. User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and analyse user behaviour across devices.
By default, GA 4 has IP address anonymisation enabled. This means that your IP address is shortened by Google within the member states of the European Union or other contracting states to the Agreement on the European Economic Area. Exceptionally, only in rare cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google states that the IP address transmitted by your browser will not be merged with other Google data within the scope of Google Analytics.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy
2. Purpose of the data processing
We use GA 4 to evaluate the use of our online presence and to generate reports about the activities on our website. The reports are used to analyse the performance of our website and to target advertising to those people who have already expressed an initial interest by visiting our site.
3. Legal basis for the processing of personal data
The legal basis for the processing of the users’ personal data is, in principle, the user’s consent in accordance with Art. 6(1) (a) UK GDPR.
4. Duration of the storage
After 2 months your personal data will be deleted. This deletion takes place automatically once a month. 5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can find further information on objection and removal options vis-à-vis Google at:
https://policies.google.com/technologies/partner-sites
You can also prevent the collection of data generated by the cookie and related to your use of the online presence (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout? hl=de
You can deactivate the use of your personal data by Google using the following link:
Use of Google ReCaptcha
1. Scope of processing of personal data
We use Google ReCaptcha of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland. The purpose of this tool is to verify that a data entry is compliant and has not been performed by a bot by analyzing and authenticating the behavior of an online presence visitor with respect to various characteristics. This allows personal data to be stored and evaluated, in particular the user’s activity (in particular mouse movements and which elements were clicked on) and device and browser information (in particular time, IP address and operating system).
The data will not be associated with any data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
For more information about the collection and storage of data by Google, please visit:
https://policies.google.com/privacy?hl=en-GB
2. Purpose of data processing
The use of Google ReCaptcha serves to protect our online presence from misuse.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Google: https://adssettings.google.com
Further information on objection and removal options against Google can be found at: https://policies.google.com/privacy?hl=en-GB
Use of Google Webfonts
1. Scope of processing of personal data
We use Google web fonts of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (Hereinafter referred to as Google). The web fonts are transferred to the browser’s cache when the page is called up in order to be able to use them for the visually improved display of various information. If the browser does not support Google Web Fonts or does not allow access, the text will be displayed in a default font. When the page is accessed, no cookies are stored for the online presence visitor. Data transmitted in connection with the page view is sent to resource-specific domains such
as https://fonts.googleapis.com or https://fonts.gstatic.com. It may be used to store and analyse personal data, in particular user activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular IP address and operating system).
The data will not be associated with any data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
For more information about the collection and storage of data by Google, please visit: https://policies.google.com/privacy?hl=en-GB
2. Purpose of data processing
The use of Google Webfonts serves an appealing representation of our texts. If your browser does not
support this feature, a standard font will be used by your computer to display it. 3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.com
Further information on objection and removal options against Google can be found at: https://policies.google.com/privacy?hl=en-GB
Use of Gravity Forms
1. Scope of processing of personal data
We use Gravity Forms of Rocketgenius Inc., 1620 Centerville Turnpike #102, Virginia Beach, VA 23464, USA (Hereinafter referred to as Rocketgenius). Gravity Forms is a complete form management solution for WordPress. This serves to improve the presentation of our online presence content. Rocketgenius itself does not process any personal data and does not set any cookies for the user.
Further information on the collection and storage of data by Rocketgenius can be found here:
https://www.gravityforms.com/privacy/
2. Purpose of data processing
The use of the Gravity Form Plug-In serves the improvement of the user friendliness of our online presence. We use this plug-in to easily create, integrate and present forms in an appealing way.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You may prevent Rocketgenius from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, by using the “Do Not Track” feature of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information about objection and removal options regarding Rocketgenius, please visit: https://www.gravityforms.com/privacy/
Use of Vimeo
1. Scope of processing of personal data
We use the plugin of the Video portal Vimeo, Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. Vimeo is an online video streaming portal. When you visit our website, your browser connects to Vimeo’s servers in the USA. Information about your online presence visit and your IP address will be forwarded to Vimeo.
This happens regardless of whether you have a Vimeo account and whether you are logged in to it. When
you are logged in, Vimeo may link the information collected to your account.
For more information about Vimeo’s collection and storage of information, please visit:
2. Purpose of data processing
The provision of the Vimeo PlugIn serves the provision and embedding of videos.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You can prevent Vimeo from collecting and processing your personal data by blocking the storage of third- party cookies on your computer, by using the “Do Not Track” feature of a supporting browser, by deactivating the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information about Vimeo’s right to object to and to have your personal data removed, please visit:
Use of YouTube
1. Scope of processing of personal data
We use the plugin operated by Google from YouTube, YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA and their representatives in the Union Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Hereinafter referred to as Google). We use the plugin from YouTube to embed videos from YouTube on our online presence. When you visit our website, your browser connects to YouTube’s servers. It may be used to store and analyse personal data, in particular user activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular IP address and operating system).
We have no influence on the content of the plug-in. If you are logged into your YouTube account during your visit, YouTube can assign your online presence visit to this account. By interacting with this plug-in, this corresponding information is transmitted directly to YouTube and stored there.
Further information on the collection and storage of data by Google can be found here:
https://policies.google.com/privacy?hl=en-GB
2. Purpose of data processing
The use of the YouTube PlugIn serves the improvement of the user friendliness and an appealing representation of our on-line operational readiness level.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as a NoScript (https://noscript.net/) or Ghostery (www.ghostery.com=EN&hl=e) in your browser.
With the following link you can deactivate the use of your personal data by Google: https://adssettings.google.com
Further information on objection and removal options against Google can be found at: n https://policies.google.com/privacy?hl=en-GB
Use of Font Awesome
1. Scope of processing of personal data
We use fonts from Font Awesome, a service of Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA (Hereinafter referred to as Font Awesome). The fonts are transferred to the browser’s cache when the page is called up in order to be able to use them for the visually improved display of various information. Personal data may be stored, transmitted and evaluated, in particular device and browser information (in particular the IP address and operating system).
If the browser does not support or prevent access to Font Awesome, the text will be displayed in a standard font.
When you visit the site, Font Awesome will not accept cookies
For further information on the collection and storage of data by Font Awesome, please visit: https://origin.fontawesome.com/privacy
2. Purpose of data processing
The use of Google Webfonts serves an appealing representation of our texts.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR.
4. Duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law.
5. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You can prevent Font Awesome from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser, or by using a script blocker such as Font Awesome’s “Do Not Track” function.B. Install NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information on how Font Awesome can be challenged visit:
https://origin.fontawesome.com/privacy
This privacy policy has been created with the assistance of DataGuard.